Do you ship to my state / country?
We offer discreet and secure delivery to all States in US and worldwide except in India. No medical card require and no signature require for the package all you need to do is place your order complete payment and forward the payment receipt (picture ) so we can proceed with your delivery.
Do You Ship on Weekends?
We do not ship on weekends. All orders place after the 3PM cutoff on Friday and during weekends will be shipped out on Monday for overnight delivery on Tuesday.
Ordering & Payments
Unpaid Orders Cancellation Policy
Once you have placed your order with us, payment must also be submitted before we can fulfill. If you missed the payment step when placing your order, there is also a link that can be found in your order confirmation email.
NOTE: For accounting and inventory purposes, orders that are left unpaid after 24 hours will be CANCELLED, and you’ll have to submitted another order into our system.
How fast do I get my order?
We provide next business day shipping, on orders placed before 3pm Monday-Friday. All orders need to be PAID before they can be fulfilled and sent out. All orders place after 3pm Friday and during the weekend will be sent out the following Monday. Unpaid orders will be cancelled after 48 hours.
How do I know when my order has arrived?
Every order comes with a separate email notification, one for the shipping that will include your tracking info, and another that will notify you that it has been delivered.
Also, drivers typically ring the bell when the drop the package off.
Is My Order Guaranteed to be Delivered Next Day?
We strive to meet exceptional standards in next day delivery, however, because overnight shipping is such a small window of time to work with, there can be unforeseeable elements that can cause delays such as weather, traffic, road construction, and other elements out of our control. Because of this, we cannot guarantee overnight delivery, but our rate of success is good! Please understand as well, that we using a shipping service, and delays that occur are beyond our control!
*Please note: Remote or rural areas do have a higher chance of delivery delays, because of shipment routing. Please consider this and understand the chances of possible delay if you order.
Now that marijuana is recreational in California, can I order from you?
Since the passing of prop 64, we have been asked this question hundreds of times, so we decided to post an article about EVERYTHING regarding prop 64, you can read it HERE
I Don’t Want To Wait Around All Day For My Order
You don’t have to! We have a notification system set in place, so the moment that your package gets dropped off, you will immediately receive an email notification saying it’s been delivered.
What shipping method does CHONGCHOICE use?
We utilize a variety of carriers, with most orders shipping via USPS or UPS. Express Shipper is our choice of carrier, allowing us to ship your order to you at the lowest possible delivered price. It takes 48 hours maximum for orders within the USA and 72 hours maximum for worldwide delivery. ( Discreetly)
Medicinal & Recreational Cannabis
Now That Cannabis is Legal, Can I Order From You Without a Recommendation?
At this time, we have decided to only continue to stay on the medical side as we explore the options into acquiring our recreational license in the near future.
NOTE: Remember, that on the recreational side, the sales tax added will be up to 25% on total purchase.
Do we lab test our products?
All empire extracts products are regularly tested in independent laboratories to ensure 99+% in purity. Lab reports available on request.
For security reasons, you, the patient, must be the one submitting payment for your order. If we see a payment from someone else, we will have to flag your order and get in contact with you. This could delay the processing of your order.